Ebay gets personal - no more auto responses..
Internet Daily"The president of Ebay North America says the company will reduce one of its sellers' costs and get more personal with its customer service. In an online letter, Ebay's (EBAY: news, chart, profile) Bill Cobb said that while the company's recent price hike for having an online store will remain, it will reduce the price of listing some items for auction. He also said that over the next three months, Ebay will shut down most automated e-mail responses. 'You'll hear from a real human being,' he said."
posted by Jen @ 7:04 am
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