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Wednesday, August 31, 2005

Teleworking -- Is It Right For Your Enterprise?

E-Commerce News: Enterprise : Teleworking -- Is It Right For Your Enterprise?: "By Jay Lyman'

While companies can and do successfully assess how best to leverage telework scenarios where employees work from home offices, hotels or elsewhere, there is still apprehension on the part of some managers and executives who fear employees will not work to their full potential when not under the company's watch...

There's a sense that people who telecommute are more flexible,' said Interarbor Solutions principal analyst Dana Gardner. 'They can combine their home and work life, and they will go the extra yard when needed because they've been given the opportunity to better manage their time.'

Gardner stressed that teleworking is not right for all occupations; it certainly raises security issues for IT managers. Nevertheless, by using technology such as VPNs, encryption and keeping data on secured servers that telecommuters work on in remote sessions, Gardner said most of the security and clearance concerns can be addressed.

The analyst indicated the real challenge for companies, particularly human resources departments, is creating the right compensation and incentive structures for off-site workers.

"I have to think that many employers put the burden on an employee to make this work," Gardner said. "They say, 'You figure it out' ... whether it's IT [or otherwise], it's basically adopt to us, which I think is a little off the mark."

"Companies should ask themselves, what should we do?""

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